No payment method connected. Contact seller.

FreegoChina: e-Bike Factory

Customer Service

Blog / FAQ


Discover the Future of Cycling with Our Premium E-Bikes!

Customer Service

Welcome to FREEGO! Our commitment is to provide you with exceptional service and support throughout your e-bike journey. Whether you’re a seasoned rider or new to the world of electric bikes, we’re here to assist you every step of the way.


E-Bike Models

Explore our range of cutting-edge e-bikes designed for every rider’s needs. From urban commuting to off-road adventures, each model is crafted for performance and durability. Learn more about our e-bike models here.


Placing an Order

Ready to make a purchase? Follow our simple step-by-step guide on how to place an order here.


Order Tracking

Once your order is confirmed, easily track its progress through our online tracking system. Learn how to track your order here.

Shipping Information

Get information on shipping rates, delivery times, and international shipping options. Visit our shipping page here.


Technical Support

Encountering technical issues? Our dedicated technical support team is here to help. Contact them here.



About Shipping

About Shipping and responsibility. As a factory, Freego's job is to produce and deliver on time. International shipping is an extra service. Freego can assist buyer to find the right shipping agency. But the buyer is responsiable for the risk ( logistics delay, missing, damage) if any.